Dispatch, Delivery & Returns

Dispatch & Delivery

Please note - your order may be delayed because of Royal Mail Industrial Action. 

Whilst there will be ‘normal’ postage days around these dates, Royal Mail expect there to be delays due to the backlog caused by the strikes. 

Whilst contingency plans have been put in place by Royal Mail to deliver both Special Delivery and Royal Mail 24 Tracked parcels, there are expectations that there will be delays. For more information see Royal Mail's website.

How much is UK postage?

• We offer free postage on all our cards
• For everything else standard UK postage is free for orders over £30
• For orders below £30, postage is £2.95
• Upgrade to 1st Class for an extra £1.50
• We aim to dispatch all orders within 1 working day
• Express delivery is available for £6.95

How much is postage to Europe?

• Postage is £10
• We offer free postage for orders over £60

How much is postage to North America?

• Postage is £25, we use UPS which is fully tracked
• We offer free postage for orders over £100

When will I receive my order?

• We aim to dispatch all orders within 1 working day. You should expect to receive your order within 3 to 5 days, you will receive an email when your order is dispatched 
• If you need your order urgently please select express delivery at checkout
• For international orders please allow 7 to 14 days

Returns

Faulty items

• We stringently check the quality of all our products, in the unlikely event of a faulty item please contact hello@hunterpaperco.com and we’ll put things right by issuing a replacement or refund

Can I change my mind?

• Of course! We think you’ll love your Hunter Paper Co. purchase, however if for any reason you don’t simply contact us at hello@hunterpaperco.com, letting us know you’d like to return your order within 30 days of receipt.
• All returned items must be sent back in original packaging in an unused and resalable condition
• Upon receiving the return we will issue a full refund